Conversational AI at Scale
AI agents that
actually get the
job done.
These aren't demos. Production agents deployed with real customers, driving revenue and scaling operations.
The Problem
Your business runs on conversations.
They just don't scale.
Every sale, every collection, every booking, every support query. It's a conversation. But teams can only handle so many at once, and quality drops as volume grows. You're either capping growth or stretching resources thin. Often both.
AI should be the answer. But deploying it isn't simple.
Integration, compliance, escalation logic, data flows, channel management. The operational complexity is where most AI projects stall. The model is the easy part. Making it work inside a real business is what takes expertise.
That's where we come in.
What Makes Us Different
We build the system around the AI
Most AI companies hand you a model, a dashboard, and a support email. We take ownership of the entire conversation workstream.
Channel-Native, Not Bolted On
Built on WhatsApp Business API and voice infrastructure from the ground up. Your customers interact where they already are.
Omnichannel at Scale
WhatsApp, Voice, Web, Facebook, Email, Telegram, Instagram. Thousands of concurrent conversations from one platform.
Enterprise-Grade from Day One
Financial services, healthcare, telecoms. POPIA, GDPR, ISO 27001. Baked in, not bolted on.
Secure Knowledge Base
Enterprise RAG with secure document storage. Your data never leaves your environment.
Outcome-Oriented, Not Seat-Based
We don't sell licences. We deploy agents that deliver results: collections, conversions, bookings, resolution rates.
Hyper-Personalisation
Every conversation is data. Our agents learn from thousands of interactions, building understanding that compounds over time.
Platform
One platform,
every channel
Not a chatbot on your website. A system that plugs into your infrastructure, reaches customers where they are, and delivers measurable outcomes.
Voice
Natural inbound & outbound calls
Rich messaging with media
SMS
Two-way text at scale
Automated email handling
Web Chat
Embeddable on any site
Social
Facebook, Instagram & more
How We Work
From use case to production in 30 days
Demos are easy. Enterprise-wide deployment is a different beast. Our process ensures you get to measurable results, fast.
Identify
Find your highest-value conversation workstream: collections, sales, onboarding, support.
Design
Map the conversation flows, integration points, compliance requirements, and escalation logic.
Deploy
Launch AI agents across WhatsApp, voice, and web, integrated into your existing systems.
Optimise
Continuously improve based on real conversation data, conversion metrics, and customer feedback.
Testimonials
“The speed at which Nineteen58 deploys and iterates on AI agents is remarkable. They have not only improved our contact centre efficiency but also the overall customer experience.
ALAlyssa van LoggerenbergCFO, Metroprop Energy Solutions
“Nineteen58 has exceeded our expectations, delivering outstanding results in a channel we'd never tried and achieving record-breaking outcomes in an area we'd never seen such high performance.
NWNicolene van WykCVM Specialist, uConnect Mobile
Pricing
Outcome-based, not seat-based
We don't sell licences. We deploy agents that deliver results. Choose outcome-based or usage-based pricing.
Outcome-Based
We only get paid when you see success. Full platform access with shared risk. Our preferred model.
- Unlimited agents & conversations
- All channels included
- Success-based billing
- Shared risk model
- Dedicated success team
- Custom SLAs & integrations
- Quarterly business reviews
Usage-Based
Minimum spend commitment with predictable monthly pricing that scales with your conversation volume.
- Unlimited agents & conversations
- All channels included
- Predictable monthly cost
- Volume discounts available
- 24/7 priority support
- Custom integrations
- Dedicated CSM
FAQ
Enterprise questions
From use case to production in 30 days. We identify your highest-value conversation workstream, design the flows, deploy the agents, and continuously optimise based on real data.
POPIA, GDPR, ISO 27001. Baked in, not bolted on. We maintain SOC 2 Type II certification, support data residency requirements, and offer single-tenant deployments.
CRM, payments, booking systems, and any REST API. We integrate natively with Salesforce, SAP, ServiceNow, Zendesk, plus enterprise SSO (SAML/OIDC) and SCIM provisioning.
Most AI companies hand you a model, a dashboard, and a support email. We take ownership of the entire conversation workstream, from design to deployment to optimisation. The AI is just one component.
We offer two models: outcome-based (our preferred) where we only get paid on results, and usage-based starting at $10,000/mo minimum spend commitment for predictable billing. Both include full platform access. Start with a 30-day proof of value. Measurable results, or walk away.
Get Started
Let's find the conversation that's costing you the most.
30-day proof of value. One workstream. Measurable results, or walk away.
99.9% UPTIME SLA · ENTERPRISE SUPPORT INCLUDED