PRICING

Outcome-based,
not seat-based.

We don't sell licences. We deploy agents that deliver results. Volume-based pricing that scales with your business.

Preferred

Outcome-Based

Pay on Results

We only get paid when you see success. Full platform access with shared risk. Our preferred model.

  • Unlimited agents & conversations
  • All channels included
  • Success-based billing
  • Shared risk model
  • Dedicated success team
  • Custom SLAs & integrations
  • Quarterly business reviews
Learn More

Usage-Based

From $10,000/mo

Minimum spend commitment with predictable monthly pricing that scales with your conversation volume.

  • Unlimited agents & conversations
  • All channels included
  • Predictable monthly cost
  • Volume discounts available
  • 24/7 priority support
  • Custom integrations
  • Dedicated CSM
Book a Call

All plans include a 30-day proof of value. Measurable results, or walk away. Learn more about outcome-based pricing

Both Plans Include

Everything you need, included

Both pricing models give you full platform access with the same features. The only difference is how you pay.

Agents & Conversations

AI agentsUnlimited
Conversations per monthUnlimited
Concurrent conversationsUnlimited
Custom agent personas
Multi-language supportUnlimited

Channels

Voice (inbound & outbound)
WhatsApp
SMS
Web Chat
Email
Facebook Messenger
Instagram
Telegram

Integrations

REST API access
Salesforce
SAP
ServiceNow
Custom CRM integrations
Payment gateway
Booking systems
SSO (SAML/OIDC)
SCIM provisioning
Webhooks

AI & Knowledge

Knowledge baseUnlimited
Document ingestion (RAG)
Conversation memoryUnlimited
Custom model fine-tuning
Hyper-personalisation engine
Sentiment analysis
Intent detection

Workflows & Automation

Conversation flowsUnlimited
Approval chains
Escalation rulesCustom
SLA management
Human handoff
Scheduled campaigns

Analytics & Reporting

Real-time dashboard
Conversation analytics
ROI tracking
Custom reports
Data exportCSV, API, BI
Audit logsUnlimited

Security & Compliance

SOC 2 Type II
POPIA compliance
GDPR compliance
ISO 27001
Data residency
Single-tenant deployment
Role-based access controlCustom
Encryption at rest & transit

Support & Services

Support hours24/7
Response time SLACustom
Dedicated CSM
Dedicated success team
Quarterly business reviews
OnboardingWhite-glove
Uptime SLACustom

FAQ

Pricing questions

We agree on measurable success metrics upfront, things like resolution rate, cost savings, or revenue generated. You only pay when those outcomes are delivered. It's a shared-risk model that aligns our incentives with yours.

Both models give you full platform access with the same features. Outcome-based means we get paid on results, our preferred approach. Usage-based starts at $10,000/mo minimum spend commitment and gives you predictable monthly billing based on conversation volume.

Yes. You can switch between outcome-based and usage-based at any time. We'll work with you to find the model that best fits your business.

A conversation is a single interaction session between an AI agent and a customer, regardless of the number of messages exchanged within that session. A new session starts after 24 hours of inactivity.

We offer a 30-day proof of value instead. We'll deploy agents on one workstream with measurable KPIs. If we don't deliver results, walk away.

Because it proves we mean what we say. When our revenue depends on your results, we're fully invested in making your deployment successful. It removes risk from your side and keeps us accountable.

Not sure which plan?

Start with a 30-day proof of value on one workstream. We'll recommend the right plan based on your results.