Outcome-based,
not seat-based.
We don't sell licences. We deploy agents that deliver results. Volume-based pricing that scales with your business.
Outcome-Based
We only get paid when you see success. Full platform access with shared risk. Our preferred model.
- Unlimited agents & conversations
- All channels included
- Success-based billing
- Shared risk model
- Dedicated success team
- Custom SLAs & integrations
- Quarterly business reviews
Usage-Based
Minimum spend commitment with predictable monthly pricing that scales with your conversation volume.
- Unlimited agents & conversations
- All channels included
- Predictable monthly cost
- Volume discounts available
- 24/7 priority support
- Custom integrations
- Dedicated CSM
All plans include a 30-day proof of value. Measurable results, or walk away. Learn more about outcome-based pricing
Both Plans Include
Everything you need, included
Both pricing models give you full platform access with the same features. The only difference is how you pay.
Agents & Conversations
Channels
Integrations
AI & Knowledge
Workflows & Automation
Analytics & Reporting
Security & Compliance
Support & Services
FAQ
Pricing questions
We agree on measurable success metrics upfront, things like resolution rate, cost savings, or revenue generated. You only pay when those outcomes are delivered. It's a shared-risk model that aligns our incentives with yours.
Both models give you full platform access with the same features. Outcome-based means we get paid on results, our preferred approach. Usage-based starts at $10,000/mo minimum spend commitment and gives you predictable monthly billing based on conversation volume.
Yes. You can switch between outcome-based and usage-based at any time. We'll work with you to find the model that best fits your business.
A conversation is a single interaction session between an AI agent and a customer, regardless of the number of messages exchanged within that session. A new session starts after 24 hours of inactivity.
We offer a 30-day proof of value instead. We'll deploy agents on one workstream with measurable KPIs. If we don't deliver results, walk away.
Because it proves we mean what we say. When our revenue depends on your results, we're fully invested in making your deployment successful. It removes risk from your side and keeps us accountable.
Not sure which plan?
Start with a 30-day proof of value on one workstream. We'll recommend the right plan based on your results.