›Pricing
Outcome-based, not seat-based.
We don't sell licences. We deploy agents that deliver results. Choose outcome-based or usage-based pricing.
Preferred
Outcome-based
Pay on resultsWe only get paid when you see success. Full platform access with shared risk. Our preferred model.
- Unlimited agents & conversations
- All channels included
- Success-based billing
- Shared risk model
- Dedicated success team
- Custom SLAs & integrations
- Quarterly business reviews
Usage-based
From $10,000/moMinimum spend commitment with predictable monthly pricing that scales with your conversation volume.
- Unlimited agents & conversations
- All channels included
- Predictable monthly cost
- Volume discounts available
- 24/7 priority support
- Custom integrations
- Dedicated CSM
All plans include a 30-day proof of value. Measurable results, or walk away. Learn more about outcome-based pricing →
001Both plans include
Everything you need, included.
Both pricing models give you full platform access with the same features. The only difference is how you pay.
Agents & Conversations
AI agentsUnlimited
Conversations per monthUnlimited
Concurrent conversationsUnlimited
Custom agent personas
Multi-language supportUnlimited
Channels
Voice (inbound & outbound)
WhatsApp
SMS
Web chat
Email
Facebook Messenger
Instagram
Telegram
Integrations
REST API access
Salesforce
SAP
ServiceNow
Custom CRM integrations
Payment gateway
Booking systems
SSO (SAML/OIDC)
SCIM provisioning
Webhooks
AI & Knowledge
Knowledge baseUnlimited
Document ingestion (RAG)
Conversation memoryUnlimited
Custom model fine-tuning
Hyper-personalisation engine
Sentiment analysis
Intent detection
Workflows & Automation
Conversation flowsUnlimited
Approval chains
Escalation rulesCustom
SLA management
Human handoff
Scheduled campaigns
Analytics & Reporting
Real-time dashboard
Conversation analytics
ROI tracking
Custom reports
Data exportCSV, API, BI
Audit logsUnlimited
Security & Compliance
POPIA compliance
GDPR compliance
ISO 27001
Data residency
Single-tenant deployment
Role-based access controlCustom
Encryption at rest & transit
Support & Services
Support hours24/7
Response time SLACustom
Dedicated CSM
Dedicated success team
Quarterly business reviews
OnboardingWhite-glove
Uptime SLACustom
002FAQ
Pricing questions.
01How does outcome-based pricing work?+
We agree on measurable success metrics upfront — things like resolution rate, cost savings, or revenue generated. You only pay when those outcomes are delivered. It's a shared-risk model that aligns our incentives with yours.
02What's the difference between the two models?+
Both models give you full platform access with the same features. Outcome-based means we get paid on results — our preferred approach. Usage-based starts at $10,000/mo minimum spend commitment and gives you predictable monthly billing based on conversation volume.
03Can I switch between pricing models?+
Yes. You can switch between outcome-based and usage-based at any time. We'll work with you to find the model that best fits your business.
04What counts as a conversation?+
A conversation is a single interaction session between an AI agent and a customer, regardless of the number of messages exchanged within that session. A new session starts after 24 hours of inactivity.
05Is there a free trial?+
We offer a 30-day proof of value instead. We'll deploy agents on one workstream with measurable KPIs. If we don't deliver results, walk away.
06Why do you prefer outcome-based pricing?+
Because it proves we mean what we say. When our revenue depends on your results, we're fully invested in making your deployment successful. It removes risk from your side and keeps us accountable.
003Get started
Not sure which plan?
Start with a 30-day proof of value on one workstream. We'll recommend the right plan based on your results.